Customer care
Contact
For product questions, sizing, care, shipping, or order support, contact the Norbu studio before purchase or after checkout.
Customer care is handled by email so every request has a written record.
Send material, sizing, and gift-note questions here before checkout.
- Bracelet sizing
- Necklace length
- Material and care questions
Include your order number when available so support can locate the request quickly.
- Shipping updates
- Return requests
- Damaged package reports
Quiet details make trust visible.
Policies, care notes, and contact routes should feel as considered as the jewelry itself.
Contact Norbu