Fulfillment
Shipping Policy
Norbu ships small-batch jewelry with tracked delivery whenever tracking is available for the destination.
Orders are prepared after payment confirmation. The final processing window should be adjusted before launch once packaging and carrier workflow are confirmed.
- Typical preparation target: 2-5 business days
- Personalized or limited pieces may take longer
International delivery times vary by destination, customs handling, and local carrier conditions.
- Tracking details will be sent by email
- Import duties, taxes, or customs fees are the customer responsibility unless stated otherwise
Customers are responsible for providing a complete delivery address before shipment.
- Contact support quickly if an address needs correction
- Changes may not be possible after dispatch
Quiet details make trust visible.
Policies, care notes, and contact routes should feel as considered as the jewelry itself.
Contact Norbu