Free shipping threshold will be confirmed before launch
NORBU

Fulfillment

Shipping Policy

Norbu ships small-batch jewelry with tracked delivery whenever tracking is available for the destination.

01 Processing time

Orders are prepared after payment confirmation. The final processing window should be adjusted before launch once packaging and carrier workflow are confirmed.

  • Typical preparation target: 2-5 business days
  • Personalized or limited pieces may take longer
02 Delivery and duties

International delivery times vary by destination, customs handling, and local carrier conditions.

  • Tracking details will be sent by email
  • Import duties, taxes, or customs fees are the customer responsibility unless stated otherwise
03 Address accuracy

Customers are responsible for providing a complete delivery address before shipment.

  • Contact support quickly if an address needs correction
  • Changes may not be possible after dispatch

Quiet details make trust visible.

Policies, care notes, and contact routes should feel as considered as the jewelry itself.

Contact Norbu